• Opening Time
  • Tue - Sat: 10:00AM - 6PM
    Sun-Mon: Closed

About Us

Electrode Repairs Privacy Pledge

At Electrode Repairs, we hold your privacy and data security in the highest regard. Our commitment to maintaining the confidentiality of your personal and sensitive information is unwavering. This Privacy Pledge outlines our practices and principles when it comes to handling the devices you entrust to us for repair, upgrade, or data transfer.

1.Confidentiality of Device Data:

We understand that your electronic devices often contain a wealth of personal and confidential data. Whether it's your cherished memories, sensitive documents, or private communication, rest assured that our technicians will not access, save, or share any data stored on your devices. Our sole purpose is to diagnose and rectify technical issues, leaving your data untouched.


2. Transparent Data Handling:

During the repair process, we may need to access your device's data temporarily to perform necessary diagnostics and tests. However, this access is solely for technical purposes, and once the repair is complete, all data access is terminated. We believe in transparency, and any action involving your data is conducted with meticulous care.


​3. Limited Data Retention:

Electrode Repairs does not store any personal data from your devices beyond what is required for the repair process. Once the repair, upgrade, or data transfer is successfully concluded, all access to your data is terminated, and any temporary copies made are securely erased.


4. Non-Disclosure of Information:

Your trust is of paramount importance to us. We pledge that none of your device's information, files, or data will ever be shared with any third parties. We do not engage in any form of data trading, selling, or unauthorized usage. Your privacy is not just a policy; it's an integral part of our ethos.


5. Security Measures:

We employ stringent security measures to ensure the safety of your devices and the information they contain. Our facilities are equipped with security surveillance, and all devices are stored in out of the way, employee only areas. Our technicians are trained to handle your devices with the utmost care and diligence.


6. Focus on Technical Excellence:

Our primary objective is to provide exceptional repair, upgrade, and data transfer services. Our technicians are experts in their field, and their expertise lies in resolving technical issues. Your devices are treated with professionalism and diligence, leaving no room for privacy breaches.


7. Customer Consent and Communication:

We always seek your explicit consent before performing any action that might involve data access. If, for any reason, accessing your data is necessary to diagnose or rectify a technical issue, we will inform you of the reasons and the extent of access required.


At Electrode Repairs, our commitment to preserving your privacy is at the core of our business philosophy. We value the trust you place in us and take every measure to ensure that your electronic devices are treated with the utmost respect for your privacy and security. Your data is your own, and when you choose Electrode Repairs, you're choosing a partner who understands and safeguards your privacy.


This Privacy Pledge is a reflection of our dedication to privacy and data security and is subject to periodic reviews to ensure its continued relevance and effectiveness.